Version 0.1.0-draft
Support
Effective
Draft. This text is a draft under review and is not yet the operative policy.
Contact us
- support@payplan.nz
- Service status
- Not published yet.
What Pay Plan support can help with
Support can help with your account, a bank connection that has stopped working, or a subscription question. It cannot see your banking password, because Pay Plan never receives it, and it does not give financial advice: Penny, the optional AI assistant inside the app, gives general budgeting information and nothing here changes that.
Including the email address on your account and roughly when something went wrong helps a response find the right answer faster.